User Agreement (Offer Agreement)

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on granting access to the «Vizitka LOOK» software

Date of publication: «01» May 2026

1. Terms and Definitions

1.1. Offer – this document, which is a public offer of the Contractor addressed to an indefinite circle of persons, to conclude a contract for the paid provision of services for granting access to the «Vizitka LOOK» Software on an «as is» basis.

1.2. Acceptance – full and unconditional acceptance of the terms of the Offer by performing the actions specified in clause 2.4 of this Agreement. Acceptance of the Offer creates a contract concluded on the terms of the Offer (hereinafter referred to as the Contract).

1.3. Contractor – Limited Liability Company «STUDIO REKLAMA», OGRN 1229300004383, INN 9302000331, KPP 930201001, email: domen@lookmy.info.

1.4. Customer – any legally capable individual or legal entity, as well as individual entrepreneur, who has accepted the Offer and paid for access to the Service.

1.5. Service – the «Vizitka LOOK» software (SaaS) hosted on the Internet at https://vizitka.lookmy.info/ and its subdomains, which provides the ability to create and publish digital business cards — pages with the Customer's contact details, means of communication, services, and address.

1.6. Personal Account – a secure section of the Service Website available to the Customer after registration, allowing the Customer to manage settings and subscription, create and edit business cards, and view payment information.

1.7. Plan – the service plan selected by the Customer, which determines the set of functionality, the number of business cards, and the cost of services, as published on the Service Website.

2. General Provisions

2.1. This Agreement is an official proposal (public offer) of the Contractor to conclude with the Customer a contract for the paid provision of services for granting access to the Service.

2.2. This Agreement governs the relations between the Contractor and the Customer arising from the use of the Service.

2.3. The Contractor reserves the right to change the terms of this Agreement at any time without prior notice to the Customer. The new version of the Agreement comes into force from the moment it is posted on the Service Website at https://vizitka.lookmy.info/oferta. The Customer undertakes to monitor changes independently.

2.4. Acceptance of the Offer is deemed to be the Customer's registration in the Service and/or payment for the use of the Service. From the moment of Acceptance, the Customer is deemed to have read and agreed to all the terms of the Agreement.

3. Subject of the Contract

3.1. The Contractor undertakes to provide the Customer, for a fee, with remote access to the Service (SaaS) under a simple (non-exclusive) license, and the Customer undertakes to pay for the services in the manner and on the terms provided for in this Agreement.

3.2. The Service is provided «as is». The Contractor does not provide any express or implied warranties regarding the suitability of the Service for the Customer's purposes and expectations, or its uninterrupted, error-free, or secure operation.

3.3. Technical support for Customers is provided via email at domen@lookmy.info or through the built-in tools of the Service on business days from 10:00 to 18:00 Moscow time.

4. Registration and Access Provision Procedure

4.1. The Customer's registration in the Service is carried out by filling out the registration form on the Service Website. The Customer is obliged to provide reliable, accurate, and complete data.

4.2. After successful registration, the Customer is assigned a unique account (Login and Password). The Customer bears full responsibility for the safekeeping of their credentials.

4.3. The Contractor has the right to refuse registration or block the account of a Customer who has provided knowingly false information, as well as in other cases of violation of the terms of the Agreement.

4.4. Access to the Service is provided within 15 minutes after registration and payment for the selected Plan (if the Plan is paid). A trial period (demo access) may be provided at the Contractor's discretion.

5. Rights and obligations of the parties

5.1. The Contractor has the right to:

  • Suspend or terminate the Customer's access to the Service in case of violation of the terms of the Agreement or non-payment for services.

  • Change the functionality, interface, and Plans of the Service unilaterally, with prior notice to the Customer at least 5 (five) calendar days in advance.

  • Engage third parties to perform obligations under the Contract without the Customer's approval.

  • Send informational, advertising, and technical messages to the Customer by email. The Customer has the right to opt out of advertising mailings.

5.2. The Contractor undertakes to:

  • Ensure the availability of the Service at least 99% of the time per month, excluding the time of scheduled maintenance (which is announced 24 hours in advance) and interruptions caused by force majeure circumstances.

  • Ensure the protection of the Customer's data from unauthorized access in accordance with the legislation of the Russian Federation.

  • Maintain the confidentiality of the Customer's information that is not publicly available.

5.3. The Customer has the right to:

  • Use the Service in accordance with its functional purpose within the limits of the selected Plan.

  • Change the Plan or cancel the services at any time by notifying the Contractor. Upon cancellation of the services, the funds paid are non-refundable (except in the case of overpayment).

5.4. The Customer undertakes to:

  • Not use the Service for sending spam, distributing prohibited information (pornography, calls to violence, incitement of hatred, etc.), or for any unlawful actions.

  • Not attempt to decompile, modify, or hack the Service.

  • Pay for the services on time in accordance with the selected Plan.

  • Be responsible for the accuracy and legality of the information, images, and contact details posted on the business card, including third-party data.

6. Cost of services and payment procedure

6.1. The cost of services is determined by the current Plans published on the page https://vizitka.lookmy.info/. All prices are indicated in Russian rubles and include VAT (when the general taxation regime is applied). The Contractor has the right to change the Plans unilaterally. Changes to the Plans do not apply to paid periods.

6.2. The Customer pays for the services by non-cash transfer of funds to the Contractor's settlement account using bank cards, electronic money, or an invoice issued by the Contractor. The date of payment is the date the funds are received in the Contractor's settlement account.

6.3. Access to the Service is provided on a subscription basis. The subscription is considered active for the paid period (month, quarter, year). Payment for the next period must be made before the end of the current period. If payment is not made before the end of the paid period, access to the Service is automatically blocked without additional notice.

6.4. Switching to a more expensive Plan is possible at any time with payment of the difference proportional to the remaining time of the paid period. Switching to a cheaper Plan is possible only after the current paid period has expired.

6.5. Refunds are made only in the event of the Contractor's complete failure to perform its obligations under the Agreement, as established by a court decision. If the Customer voluntarily refuses the Service, the funds paid are non-refundable.

7. Liability of the parties

7.1. For non-performance or improper performance of obligations under the Agreement, the parties shall bear liability in accordance with the applicable legislation of the Russian Federation.

7.2. The Contractor's total liability for any claim or demand of the Customer shall not exceed the amount paid by the Customer for the last 3 (three) months of using the Service.

7.3. The Contractor shall not be liable for:

  • Interruptions in the operation of the Service caused by failures of internet providers, hosting platforms, data centers, as well as actions of third parties, including DDoS attacks.

  • Any indirect losses of the Customer (lost profits, moral damage, losses from business downtime, etc.).

  • The operation of third-party services (messengers, social networks, email) linked to on the business card. Delays, blocks, or failures in the operation of such services are not grounds for a refund.

  • The safety of business card content in the event of termination of the Agreement – the Customer must independently export the data before the end of the paid period.

7.4. The Customer bears full responsibility for the content of business cards and for compliance with advertising and personal data laws when using the Service. If third parties file claims against the Contractor due to the Customer's fault, the Customer must reimburse the Contractor for all documented losses.

8. Force majeure

8.1. The parties are released from liability for full or partial non-performance of obligations if it resulted from force majeure circumstances: fires, floods, earthquakes, military actions, mass riots, adoption of regulations prohibiting or restricting the Service's activities, failures in key internet infrastructure, and other events that the parties could not foresee or prevent.

8.2. The party for which performance of obligations has become impossible must notify the other party within 5 business days.

9. Personal data and confidentiality

9.1. The Contractor processes the Customer's personal data (full name, contact phone number, email address, payment details) for the purpose of performing the Agreement. Processing is carried out in accordance with the Privacy Policy posted on the Website.

9.2. The Customer consents to receive informational and technical messages from the Contractor related to the operation of the Service. You may opt out of promotional messages by clicking the "unsubscribe" link in the email.

9.3. The Contractor has the right to transfer the Customer's personal data to third parties only in cases expressly provided for by the legislation of the Russian Federation, or for the performance of the Agreement (to payment systems, hosting providers).

10. Term, amendment, and termination of the agreement

10.1. The Agreement enters into force upon Acceptance of the Offer and remains in effect until the parties have fully performed their obligations or until early termination.

10.2. The Customer has the right to unilaterally terminate the Agreement by sending a written notice to the email domen@lookmy.info. The Agreement is considered terminated after 5 business days from receipt of the notice, or on the last day of the paid period (whichever is later). Unused funds are non-refundable.

10.3. The Contractor has the right to unilaterally terminate the Agreement without refunding payment in the following cases:

  • Violation by the Customer of clause 5.4 (prohibition of spam and illegal activities).

  • Non-payment for services within 5 calendar days after the end of the paid period.

  • Providing false information during registration.

10.4. Upon termination of the Agreement, the Contractor shall block the Customer's access to the Service and delete all of the Customer's data from the Service's systems within 30 days, unless otherwise provided by law.

11. Final provisions

11.1. The relations between the parties are governed by the substantive and procedural law of the Russian Federation. All disputes shall be considered by the court at the location of the Contractor (Sevastopol) in compliance with the pre-trial claim procedure. The deadline for responding to a claim is 10 business days.

11.2. If a court declares any term of the Agreement invalid, this shall not invalidate the remaining terms.

11.3. The parties communicate through official contacts: email domen@lookmy.info and the details specified in the Personal Account.

12. Contractor's details

Limited Liability Company "STUDIO REKLAMA"
INN 9302000331 KPP 930201001
OGRN 1229300004383 E-mail: domen@lookmy.info

Bank details:
Current account: 40702810809300324952
Bank: PJSC Promsvyazbank
BIK: 044525555
Correspondent account: 30101810400000000555